Privacy Policy
At J&L Partners, trust, discretion and professionalism are fundamental to every client relationship.
Whether you are making an initial enquiry or instructing us to advise on the acquisition of your next property, you should have complete confidence that your personal information will be handled responsibly, securely and with care.
This Privacy Policy explains how J&L Partners collects, uses, stores and protects your personal information when you visit our website, contact us or engage our services.
-
J&L Partners provides independent property search, acquisition and advisory services to private clients.
For the purposes of the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018, J&L Partners Advisory Ltd is the data controller responsible for the personal information described in this Privacy Policy.
Contact Details
J&L Partners Advisory Ltd
Registered Office: 12 John Prince’s Street, London W1G 0JR
Email: contact@jlpartnersadvisory.com
-
The information we collect depends on how you interact with us.
If you contact us through our website or by email, we may collect:
your name;
email address;
telephone number;
details of your enquiry; and
any other information you choose to provide.
If you instruct J&L Partners to act on your behalf, we may also collect information reasonably necessary to provide our services, including:
property search requirements;
correspondence relating to your engagement;
information relevant to your transaction;
identification documents required for Anti-Money Laundering compliance; and
other information reasonably necessary to provide our advisory services.
We only collect information that is relevant to our professional relationship with you.
-
When you visit our website, certain technical information may be collected automatically, including:
IP address;
browser type and version;
operating system;
pages visited;
referring website;
date and time of your visit; and
general website usage information.
This information helps us maintain the security of our website and improve the experience for visitors.
-
We use personal information only where necessary to operate our business and provide our services.
This may include:
responding to enquiries;
arranging meetings and consultations;
providing our property advisory services;
managing our relationship with you throughout an engagement;
coordinating with professional advisers involved in your transaction;
complying with legal and regulatory obligations;
maintaining business records;
improving our website and client experience; and
protecting our legal rights where necessary.
We will never sell your personal information.
-
Depending on the circumstances, we process personal information because:
it is necessary to respond to your request before entering into an engagement;
it is necessary for the performance of our agreement with you;
we are required to comply with legal or regulatory obligations;
it is necessary for our legitimate business interests, provided those interests do not override your rights; or
you have provided your consent where consent is required.
where we process personal information to comply with our Anti-Money Laundering obligations, it is necessary for compliance with a legal obligation and, where applicable, for the performance of a task carried out in the public interest.
-
Property transactions frequently involve a number of independent professionals.
Where reasonably necessary to provide our services, we may share relevant information with:
solicitors;
surveyors;
mortgage advisers;
tax advisers;
estate agents;
developers;
architects;
valuers; and
other appropriately qualified professionals.
We only share information that is reasonably necessary for the purposes of your engagement or where required by law.
-
As an independent property advisory firm, J&L Partners is required to comply with applicable Anti-Money Laundering legislation.
We may therefore request identity documents and other information necessary to verify your identity and satisfy our legal and regulatory obligations.
Where we obtain personal data for the purposes of complying with our obligations under applicable Anti-Money Laundering legislation, we will process that data for the purposes of preventing money laundering, terrorist financing and proliferation financing, in accordance with applicable data protection legislation. Such processing is necessary for compliance with our legal obligations and, where applicable, for the performance of a task carried out in the public interest.
The provision of information required for these purposes may be a statutory or regulatory requirement. If you do not provide information or documentation reasonably required for our Anti-Money Laundering checks, we may be unable to establish or continue our relationship with you or provide certain services.
Where required by law, we may disclose information to relevant authorities without notifying you.
-
We use carefully selected service providers to help operate our business.
These may include providers of:
website hosting;
cloud storage;
email services;
IT support;
website analytics; and
professional business services.
These providers are expected to protect personal information appropriately and only process it on our instructions or where permitted by law.
-
Some of the technology providers we use may process personal information outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place so that your personal information continues to receive an appropriate level of protection.
-
Confidentiality is central to the way we work.
We take appropriate technical and organisational measures to safeguard personal information against unauthorised access, disclosure, alteration, loss or misuse.
These measures include secure technology systems, restricted access to information, password protection and the use of reputable technology providers.
Although no method of electronic transmission or storage can ever be completely secure, we continually seek to maintain appropriate safeguards for the information entrusted to us.
-
We retain personal information only for as long as reasonably necessary to:
provide our services;
comply with legal and regulatory obligations;
maintain appropriate business records;
resolve disputes; and
protect our legal rights.
The length of time we retain information depends on the nature of our relationship with you and the legal obligations that apply.
-
Our website uses cookies and similar technologies to improve functionality, understand how visitors use our website and enhance the user experience.
Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You may manage or disable cookies through your browser settings at any time, although doing so may affect the functionality of certain parts of our website.
-
Subject to applicable law, you may have the right to:
request access to the personal information we hold about you;
request correction of inaccurate or incomplete information;
request deletion of your personal information in certain circumstances;
request restriction of processing;
object to certain processing;
request transfer of your personal information where applicable; and
withdraw your consent where processing relies upon consent.
To exercise any of these rights, please contact us using the details below.
-
J&L Partners does not currently use automated decision-making, including profiling, that produces legal or similarly significant effects concerning you.
-
We do not send unsolicited marketing communications.
If you choose to receive updates from J&L Partners, you may unsubscribe at any time.
-
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
-
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations or the way we process personal information.
The latest version will always be available on this page together with the date it was last updated.
-
If you have any questions about this Privacy Policy or how J&L Partners handles your personal information, please contact us:
J&L Partners Advisory Ltd
Email: contact@jlpartnersadvisory.com
J&L Partners has not appointed a Data Protection Officer. For all data protection enquiries, please contact us using the details above.
If you are dissatisfied with how we have handled your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). We would, however, appreciate the opportunity to address your concerns first and will always seek to resolve any issues promptly and fairly.